Fee Refund Policy:

1. No Refunds for Subscriptions:
The policy explicitly states that refunds will not be provided for subscriptions. This means that once a student has subscribed to a service or program, the payment made for it is non-refundable. To avoid any misunderstandings or dissatisfaction, students are strongly advised to engage in thorough discussions with myMentor+ counsellors before making any payments. This ensures that they fully understand the commitment they are making, and the terms associated with it.

2. Refund Terms for Upskilling Courses Only:
While refunds are not applicable to subscriptions, the policy clarifies that refund terms are applicable only to upskilling courses. This indicates that the refund policy is specifically tailored to address the needs and circumstances surrounding these types of educational offerings.

3. Refund Request Process:
If a student finds themselves in a situation where they need to request a refund for an upskilling course, they are required to follow a formal process. This involves submitting a refund request via email to the designated email address ([learn@mymentorplus.com](mailto:learn@mymentorplus.com)) within a specific timeframe.

4. Timeframe for Refund Requests:
Refund requests must be made within seven days from the joining date of the course, provided that the duration of the course exceeds seven days. This means that students have a limited window of opportunity to request a refund after joining the course. Courses with durations of seven days or less are not eligible for refunds.

5. Administrative Charge:
In the event that a refund request is approved, the policy stipulates that an administrative charge of 35% of the total payment will be deducted from the refund amount. This administrative charge covers the costs associated with processing the refund and administering the necessary paperwork.

6. Refund Process:
Once a refund request is approved and the administrative charge deducted, the remaining amount will be transferred back to the student via the same mode of payment used for the original transaction. This ensures a seamless and efficient refund process for the student.

7. Flexibility and Understanding:
The policy acknowledges that circumstances may change, prompting students to reconsider their enrollment in a course. In recognition of this, the policy aims to accommodate such changes to the best of its ability while maintaining the quality of the online courses offered by myMentor+.

Overall, the Fee Refund Policy aims to provide clarity, transparency, and fairness to students while ensuring the sustainability and quality of the educational services provided by myMentor+.